Employment Opportunity - Customer Service

Customer Service Specialist
Description
 
Caremax is one of southern California’s leading providers of home healthcare products. Headquartered in Buena Park, California, Caremax has established in 1996.

• Responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients. 
• Documents referral request for coordination of care. 
• Provides information on equipment supplies and services. 
• May assist walk-in patients with the selection of equipment, supplies and services.
• Demonstrates professional etiquette and courtesy when interfacing with customers. 
• Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
• Assesses patient needs and promotes company products and services.
• Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices".
• Performs other related duties as directed by supervisor.

Qualifications
 

• High school diploma or GED is required. 
• At least two years related experience is required.  

Job
 Customer ServiceSchedule
 Full-time

Please send applications to: empopp@caremaxrm.com