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Employment Opportunity - Customer Service

10/4/2016

8 Comments

 
Customer Service Specialist
Description
 
Caremax is one of southern California’s leading providers of home healthcare products. Headquartered in Buena Park, California, Caremax has established in 1996.

  • Responds to telephone, fax and EDI inquiries and orders from referral sources and homecare patients. 
  • Documents referral request for coordination of care. 
  • Provides information on equipment supplies and services. 
  • May assist walk-in patients with the selection of equipment, supplies and services.
  • Demonstrates professional etiquette and courtesy when interfacing with customers. 
  • Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
  • Assesses patient needs and promotes company products and services.
  • Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices".
  • Performs other related duties as directed by supervisor.

Qualifications

 
  • High school diploma or GED is required. 
  • At least two years related experience is required.  
Job
 Customer ServiceSchedule
 Full-time

Please send applications to: [email protected] 

8 Comments

    Author

    Robert Maluyo

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